SPREAD HAPPINESS TO YOUR LOVED ONES WITH LULU GIFT CARDS!

• There are no additional charges for the e-gift card - what you see is what you get.

• The card is valid for 12 months and can be used partially.

• E-gift cards can be used in-store or online at luluhypermarket.com. Your lucky recipient can use e-gift cards in-store by opening the email on their phone and the cashier will scan the QR code for redemption.

• This e-gift card cannot be exchanged, replaced, or refunded.

• The remaining balance after the expiry of the card will be void.

• Refund of a Gift card payment source will always goes to lulu credit.

QUESTIONS AND ANSWERS

Q: How to purchase the Lulu Hypermarket Gift Card online?

A: Visit the official website of LuLu Hypermarket to purchase the gift card online. Click on the www.luluhypermarket.com/en-ae/gift-card. For an easy checkout, click on the Gift cards section and choose your desired amount.

Q: How can I redeem my Lulu Gift Cards in-store?

A: To redeem your online vouchers in-store, please present the gift card message (QR code) you received via email to the cashier.

Q: How can I redeem the Gift Card during online purchases?

A: You can also redeem gift cards for online purchases by selecting "Gift Card" as the payment option during checkout. Simply enter the 26-digit gift card number you received on email and complete the transaction.

Q: How to calculate the expiration date of the purchased Gift Card?

A: LuLu Hypermarket Gift Cards are valid for 12 months from the date of purchase. You can redeem the card online or offline during this period, either fully or partially. Make sure to use the card during this time to enjoy the best shopping experience.

Q: Does LuLu charge any additional fees for the gift cards?

A: LuLu does not charge any additional fees or hidden charges for Gift Cards. The loaded amount in the card is equal to the available amount for the shopping.

Q: How to transfer the balance from one Gift card to another person’s card?

A: The amount given in the Gift Card is non-transferable. You cannot transfer the balance amount from one person to another.

Q: How much time do I have to wait to get my LuLu Hypermarket Gift Card delivered?

A: Your purchased Gift Card will be delivered instantly to you. Please check the mail to find the enclosed Gift Card in it. If you don’t receive it instantly, make sure to check your spam/junk folders also. Our customer support team is always here to help you with your queries!